C-Phone repair is performed at a flat rate of $75.00 plus prepaid return postage. This does not include entire circuit board assemblies, enclosure pieces, wall transformers, batteries, irreparable coilcords or button caps (the latter two for availability reasons).
Turnaround time is generally within 24 hours. While there are, on rare occasion, bummer repairs that take more time to troubleshoot, the vast majority are on the return trip within a day.
- Pack the phone well, heavily surrounded with bubble wrap or crumpled newspaper.
- Placing tape (not Scotch® tape) over the 10 button caps will help keep them from getting lost.
Hint: If the phone powers on (you can see a display on the LCD), this means your power supply wall transformer is adequate and need not be shipped. You will save on postage. If you are unsure, include the power supply wall transformer with the C-Phone and telco line cord.
Rick McGuire – Technoid
621 Wire Road
Bunnlevel, NC 28323
Cell Phone: 717-818-9646
- Note the total shipping cost. Add that amount to $75.00 and include a check or Postal Money Order for the total with the C-Phone. If, for some reason, your phone is not repairable and you want it returned to you, the $75.00 minus shipping will be refunded and your phone returned. If you do not want the phone returned, the entire amount will be reimbursed.
- Please note that if you make payment with a check, we will wait until it clears before returning the phone.
- Payment transfers may be made through PayPal® to: firstname.lastname@example.org posted before the C-Phone is returned.
- Please include your name and physical return shipping address (i.e. no P.O. boxes).
- Please include as detailed a description as you can of the problem you are experiencing with your C-Phone.
- When you receive your repaired C-Phone, please email email@example.com to let us know that it has been received. We also appreciate any comments, pro or con.
- If you need a C-Phone “proprietary” telco line cord, a 6 foot replacement is available for an additional $10.00.
- If your C-Phone needs a new internal battery, a replacement is available for an additional $12.00.
- If your C-Phone wall transformer is dead, a replacement is available for an additional $32.00.
- The C-Phone latest upgrade Version 7.1 is available for an additional $25.00.
The goal at Technoid is to get you up and running as quickly as possible, with as little hassle as possible, while passionately protecting our integrity, from which you benefit. We know that if you are pleased, you will tell others.
Please contact us with further questions.
“With Dictaphone having such a backlog on equipment repair, I was very excited when I heard about Rick. The turnaround time was just great and the cost even better. He is very knowledgeable. I will continue to use him for all my c-phone repairs.” [Client]
“I am so thankful that I discovered InScribe. I greatly appreciate the transcription service as well as the technical support. The transcription service and the technical support have great turn-around times, as well as wonderful quality of the work. InScribe’s technical support has been a financial blessing to our facility.” [Client]